Information We Collect
When you submit a site-survey or contact form we collect your name, phone number, email address, city and the requirement details you choose to share. We do not collect payment information through this website.
Legal
Privacy Policy
Last updated: 2024. This policy explains how we handle information you share with us.
How We Use Your Information
Your details are used solely to respond to your enquiry, prepare a solar proposal, schedule a site survey and provide after-sales support. We may contact you by phone, WhatsApp or email regarding your enquiry.
Subsidy & Government Filings
If you engage us for a subsidised rooftop system, the documents you provide are used only for the PM Surya Ghar application, DISCOM approvals and net-metering paperwork on your behalf.
Sharing of Information
We do not sell or rent your personal information. Details are shared only with our installation team, finance partners you explicitly opt into, and government portals where required to process your application.
Data Retention & Security
Enquiry records are retained only as long as needed for service and statutory purposes. We apply reasonable technical and organisational safeguards to protect the information in our possession.
Cookies & Analytics
This website may use basic analytics to understand page performance and traffic patterns. No advertising profiles are built from your visit.
Your Choices
You may request access, correction or deletion of your details at any time by writing to info@volkosun.com or calling 95571 98286.